Support And Contact
CoachFort support helps with account access, onboarding, workspace usage, billing and subscription questions, and policy-related requests during soft launch.
Contact
Email support@coachfort.com with your workspace name, account email, user role, and a short description of the issue.
CoachFort aims to respond within 24 business hours. Critical access or CoachFort SaaS payment issues are prioritized same business day where possible. CoachFort does not provide a guaranteed uptime SLA during soft launch.
Access And Onboarding
Support can help with login, workspace access, onboarding questions, and setup guidance for founder-approved customers.
Workspace Usage
Support can help workspace owners understand programs, enrollment requests, student access, finance records, live classes, materials, community, and team roles.
Billing And Payment Questions
CoachFort SaaS subscription, payment, refund, cancellation, and renewal questions should be sent to CoachFort support. Student program payments and refunds remain between the coach and student.
Privacy And Safety
Privacy, deletion, export, abuse, and acceptable-use questions can be raised through support for review.